Questions
Before you upload anything.
If something here is not covered, mail help@keptbits.com and we will answer it — and probably add it to this page.
What is a token?
One clip. You say how many you want before a run starts, and that is what it costs — a three-hour episode and a ten-minute one cost the same for the same five clips. Re-exporting a clip you already have, in a different style or ratio, is free.
What if I only want part of a video?
Set the range before you start and we look for clips only inside it. It does not change the price — that depends on how many clips you ask for — but it does keep the search on the part you care about.
How does the trial work?
Pick a plan and get seven days before the first charge, with everything unlocked and no watermark. A card is taken when you start so the plan can begin, and cancelling before day eight charges nothing. You can also skip plans entirely and buy clips outright at $0.75 each.
What can I upload?
MP4, MOV, MKV, WebM or MP3, up to 8 GB and about four hours. Only footage you own or hold the rights to.
How long are my clips kept?
Seven days. Uploads and the clips cut from them are deleted a week after they are made, and the studio shows how long each clip has left. Download what you want to keep — we are a place clips are made, not a place they live.
Do tokens roll over?
No. The allowance starts again each period — every week on a weekly plan, every month on a monthly one. If you regularly run out, the next tier up is cheaper per clip than buying extras.
How accurate are the captions?
Word-level timing with speaker separation. Heavy accents and crosstalk still deserve a read-through before you post.
Do I have to accept the clips it picks?
No. The shortlist is a starting point, and you can restrict a run to any window of the video rather than scoring the whole thing.
One episode is enough to tell.
Thirty free tokens is a half-hour of footage — enough to run something you know well and judge the picks yourself.
Start your free trial